Skip to content

615-294-1886

d@clairemontcommunications.com

Clairemont Communications

Clairemont Communications

  • About Us
  • Awards
  • Blog
  • Our Work
  • Services
  • Contact Us
  • About Us
  • Awards
  • Blog
  • Our Work
  • Services
  • Contact Us

Category: Awards

What Does A PR Agency Do? Furniture Industry Social Media Campaign

June 27, 2012January 31, 2023 Josephine ButlerAwards, Blog, Case Studies, Furniture PR, Marketing, Public Relations, Raleigh PR Agency, Social Media + Influencer Engagementawards, engagement, Facebook, InSpire Awards, measurement, NCPRSA, North Carolina Public Relations Society of America, PR case studies, PR case study, Social Media, social network, Thomasville Furniture1 Comment on What Does A PR Agency Do? Furniture Industry Social Media Campaign

People commonly ask us what a PR agency does. We thought the best way to answer that question would be to share case studies from our work that was recently recognized at the North Carolina chapter of the Public Relations Society of America’s (NCPRSA) InSpire Awards. Clairemont won 14 InSpire Awards, and we hope that this “Award Winning Wednesday” blog series will inspire you, too!

Client: Thomasville Furniture, established in 1904 and a leading name in the home furnishings industry.

Objective:  Manage the Thomasville Facebook page. Based on our research and several meetings with Thomasville executives, the Clairemont team identified the following objectives:

  • Boost overall interactions on the Facebook page, with special emphasis on increasing interactions among 18 to 34-year-olds by 5 percent.
  • Increase the number of likes on the page by 100 percent

Execution: Research provided insights on existing customers and younger consumers, including media consumption preferences. Focus groups revealed that younger consumers often see Thomasville’s furniture as special occasion furnishings, while they seek everyday furniture (of course, we know that Thomasville is very fun and fashion-forward these days!). Clairemont also evaluated social media networks and confirmed Facebook’s significant potential as Thomasville’s primary customer engagement channel.

We focused creative content in the following areas:

  • Interior Design: To position Thomasville as the fashionable brand that we know it to be, we shared ideas from shelter magazines, such as Elle Décor and House Beautiful. We uploaded product photography featuring new collections designed for a young demographic and shared decorating tips via professionally produced videos. Our chatter posts got fans talking and sharing their own interior design ideas, too.
  • Sweepstakes: Recognizing the traffic-driving power of sweepstakes, Clairemont generated steady fan engagement with giveaways throughout the year. The Best Bridal Shower Gift Ever Giveaway targeted 18 to 34-year-olds by awarding a bedroom suite as a wedding gift to a young couple. Our Best Seat in the House Giveaway earned more than 1,900 content likes, posts and comments, as fans couldn’t resist the chance to show off photos of their beloved pets. With a prize of a new sofa, our 1 Sofa 4 Looks Giveaway increased page likes by 13,767 alone. Along with additional giveaways such as the Bright Idea; Backyard Barbeque; No Tricks, Just Treats; Thanksgiving Dinner Disasters (with many hilarious accounts of Thanksgiving dinners gone wrong); and Stocking Stuffer giveaways, the Clairemont team successfully raised the fan count and interactions on the page.
  • Customer Relations: Because it’s our policy to allow fans to have a voice, when questions or complaints were posted, we worked closely with Thomasville’s corporate customer service team to provide quick responses instead of deleting or ignoring negative posts.

Results: Thomasville’s fan base on Facebook increased from 11,249 to 31,256, approximately a 178 percent increase from 2010, and we boosted weekly interactions from 2,964 to 7,571, a 155 percent increase. Additionally, we increased the number of 18 to 34-year-old fans from 20 percent of the fan base to 30 percent, exceeding our goal of a 5 percent increase. Based on the success of 2011, Thomasville has retained Clairemont to continue to manage its page on Facebook in 2012.

What did you think of this social media case study? Was it helpful? Have questions? We’ve got answers!

Read More

What Does a PR Agency Do? Community Relations Case Study

June 20, 2012January 31, 2023 Josephine ButlerAwards, Blog, Case Studies, Marketing, Public Relations, Raleigh PR Agency, Social Media + Influencer Engagementaward entries, award winning PR, case study, gala fundraiser, Gingerbread Benefit, media relations, non-profit, Nonprofit, PR, Public Relations, Public Relations Agency, Triangle Family Services, what does a PR agency do
ABC 11’s Angela Hampton poses with Santa Claus, himself!

People commonly ask us what a PR agency does. We thought the best way to answer that question would be to share case studies from our work that was recently recognized at the North Carolina chapter of the Public Relations Society of America’s (NCPRSA) InSpire Awards. Clairemont won 14 InSpire Awards, and we hope that this “Award Winning Wednesday” blog series will inspire you, too!

Client: Triangle Family Services, a United Way of the Greater Triangle partner agency that has been dedicated to assisting families in need for 75 years, providing programs focused on financial stability, family safety and mental health services to more than 7,000 area residents.

Objective: Provide media relations support for the Annual Gingerbread Benefit, the premier fundraising event for TFS, with the following goals in mind:

  1. Use the event to boost overall awareness of TFS and the role it plays in the community by securing local news stories
  2. Help TFS repeat revenue generation of the 2010 event, totaling $93,165 (the largest in the event’s history)
  3. Increase attendance of new donors to help address an overall challenge facing TFS – its aging donor base

Execution: In addition to providing media relations support, Clairemont team members served on the event planning committee for the Gingerbread Benefit.

  • Research: The Clairemont team researched the Gingerbread Benefits held in   previous years. We interviewed the organization’s director and event co-chairs to determine their expectations for the event. Additionally, we took a look at what other popular holiday events were going on in the Triangle around the same time. We used this information to identify what types of events would garner the most attendance and what types of auction items would secure the most interest from bidders.
  • Planning: The Clairemont team participated in monthly meetings and calls to begin planning for the event. Based on our research, we identified several target audiences, including first-time (or new) donors, as well as outlined objectives for our media relations support.
  • Execution – pre-event: Previous pitching experience, including pitching the 2010 Gingerbread Benefit, taught us that local reporters often feel overwhelmed by the number of pitches they receive surrounding holiday benefits. Because of this, we knew we had to get creative with our pitches and took the following approach:  Business angle: Any information or updates surrounding the corporate sponsors of the event, we submitted to business outlets and reporters. Business angle: Any information or updates surrounding the corporate sponsors of the event, we submitted to business outlets and reporters. Chef pitch: Because the event featured gingerbread houses created and then donated for auction by local celebrity chefs, we identified the area’s most recognized local food blog, the News & Observer’s Mouthful, as an appropriate target. With the idea in mind that building gingerbread houses offered excellent visuals, we also successfully pitched local TV stations. Attendance drivers: We submitted event information to local online event calendars. Additionally, we issued two releases on Business Wire to share with reporters and boost SEO.
  • Execution – onsite logistics: The Clairemont team provided onsite support the day of the event, with one team member serving as volunteer coordinator. Because of our strong ties to ABC 11’s Angela Hampton, the emcee for the event, the Clairemont team also served as her point of contact. Additionally, we took photographs of the gingerbread houses as they were being delivered and shared them via the Triangle Family Services Facebook page. Tagging participating vendors and chefs created last-minute buzz that enticed additional people to come to the event that evening.
  • Results: Our media relations campaign was a success! Here’s how we measured up to each of our stated objectives:
  1. Through the placement of nine news stories including interviews on ABC 11 and NBC 17, we strengthened brand recognition of TFS and the Gingerbread Benefit. Additionally, advance coverage from outlets such as Cary Magazine and Mouthful, gave the event credibility and helped increase ticket sales.
  2. Clairemont helped raise total event revenue by 3 percent from 2010 and 174 percent from 2009.
  3. Tickets purchased by new donors represented 50 percent of all ticket sales (a 20 percent increase from last year).

All in all, our efforts were a total success and helped us exceed each of our objectives. Now, we’re already kicking things into high gear to begin planning (and pitching) the organization’s 10th Annual Gingerbread Benefit and 75th anniversary! Stay tuned…

Read More

InSpired by Our Clients

May 20, 2011January 31, 2023 Dana PhelpsAwards, BlogIntegrated Communications, NCPRSA, PR, PR Awards, PRSA, Social Media
Proud of Clairemont's First InSpire Awards!
 

Last week during the PRSA Counselors Academy conference, I was talking with other agency owners about the nature of our business not allowing much time for celebration of our successes because we rush from one deadline to the next. When I was creating the prosperity plan to launch Clairemont, I put in writing that we would take time to stop and do just that — celebrate our wins. So, despite the fact that Josie has already blogged about Clairemont’s night at the NCPRSA InSpire Awards, I want to recognize the hard work of our team, coupled with that of our incredible clients who share in the honors.

 

I’ve blogged before that an early mark of Clairemont’s success in setting out to effectively blend traditional communications and social media is the fact that all of our ongoing clients do in fact rely on us for this blend. Now, as another mark of accomplishment, our work has been recognized including best in category awards for Integrated Communications with Briar Chapel, Social Media with Thomasville, Websites/Blog with Drexel Heritage and Brochures with Drexel Heritage. Additionally, we received awards for events, community relations and a social media audit — with a grand total of 14 NCPRSA InSpire Awards. Not bad based on Clairemont’s first year in business, and the first time we were eligible to enter!

 

Thanks to our clients for giving us the opportunity to build such amazing programs with them and to the Clairemont team members who worked so diligently on the quality execution of our client strategies and the preparing of our award entries. Cheers!

Read More

An InSpirational night!

May 13, 2011January 31, 2023 Josephine ButlerAwards, Blog, Case Studies
We\’re so proud of our client work, including with the lovely ladies of Briar Chapel!

Great news everyone – the 2011 NCPRSA InSpire Awards ceremony was a great success!

For those of you who read my previous blog, you know that I was rather nervous about attending the InSpire Awards dinner Wednesday night – it was, after all, my very first time attending. But after recognizing several familiar faces, including our friends from Addressable Media, Creative Associates and Decibel Management, I felt pretty at ease…that is, until it was time to announce the winners!

When NCPRSA President Sarah Lamm walked up to introduce the evening’s emcee, Angela Hampton of ABC 11, my stomach was in knots. I couldn’t believe it – I haven’t felt like that since my middle school MATHCOUNTS competition. But once Angela started calling out the winners, my uneasiness quickly subsided – we won stuff!

It was such a great feeling to repeatedly hear “Clairemont Communications” over the speakers. Our team had put such hard work into every tactic and campaign! All in all, we came home with five honorable mentions, five awards of excellence and four best in category wins, including one Silver Award!

It was a great night for me (and the rest of Clairemont) and is something I will never forget! Now…it’s time to start working on 2012’s awards!

Read More

I’m feeling InSpired…

May 11, 2011January 31, 2023 Josephine ButlerAwards, Blog, Raleigh PR Agency1 Comment on I’m feeling InSpired…

Tonight is a big night for me — it will be my very first InSpire Awards dinner. It seems like just yesterday that Dana and I were hunkering down, filling notebook after notebook with a year’s worth of hard work — all in hopes of impressing the judges with what we know to be a lot of really great stuff!

If I am getting a little ahead of myself, know this — the InSpire Awards are hosted each year by the North Carolina Chapter of the Public Relations Society of America. It’s like a more local version of the PRSA’s Silver and Bronze Anvil Awards. And by golly, we’re excited to be a part of it!

I could go on and on about all of the awesome work we did for clients like Thomasville, Drexel Heritage, Briar Chapel, Triangle Family Services and UNC’s Kenan-Flagler Business School, but instead, I’ll just say this — we’re proud of each and every entry we submitted. One thing I love about Clairemont is that we put our hearts into each and every campaign and project, no matter how big or small!

As for tonight, we’ll be sure to fill you in on how things go. It promises be a night full of surprises. For one, I know that I am especially looking forward to the steak au poivre, as I have no idea what that actually is.

Stay tuned, oh faithful ones, and wish us luck!

Josie

Read More

Posts navigation

Older posts
Newer posts

Categories

  • APR
  • Awards
  • Blog
  • Case Studies
  • Clairemont Client News
  • Copy Cat
  • Counselors Academy
  • Entry-Level PR Job
  • Fashion
  • Free Advice
  • Furniture PR
  • Hiring a PR Firm
  • In Our Community
  • Inspirational
  • Internal Communications
  • Marketing
  • Oh Momma Monday
  • On the Record
  • Our Work
  • Owning a Business
  • Photo of the Week
  • PR People
  • Professional Development
  • Public Relations
  • Raleigh PR Agency
  • Real Estate PR
  • Restaurant PR + Hospitality PR
  • Social Media + Influencer Engagement
  • Starting a business
  • Sustainability
  • The Clairemont Team
  • Travel
  • Trends
  • Wonderfully Random

clairemontcommunications

Have you heard about Meta’s newest social media Have you heard about Meta’s newest social media platform? It’s called Threads, and it’s being referred to as “the new Twitter.” Read everything you need to know about Threads in our latest blog post - link in bio!
SNEAK PEEK! @dellthepig landed at @wendellfallsnc SNEAK PEEK! @dellthepig landed at @wendellfallsnc (client) today, and rumor has it that @blah2voila has already been hamming it up with Dell! We know you want a selfie with Dell to post on Pigstagram, too!
We are proud to represent Raleigh as a member of P We are proud to represent Raleigh as a member of Public Relations Consultants Group, allowing us to offer clients expertise and support across the country! Clairemont founder, Dana Phelps aka @blah2voila, recently attended the PRCG conference in Oklahoma City.
2022 has been a fantastic year for Clairemont Comm 2022 has been a fantastic year for Clairemont Communications! Visit our blog for the full 2022 year in review!
As communications professionals, we wear a variety As communications professionals, we wear a variety of hats to meet our clients’ needs.
 
We’re writers, social media managers, photographers, marketers, editors, content creators- the list goes on and on.
 
Check out our recent blog post to learn what @olivia.noles , account coordinator here at Clairemont, does on a weekly and monthly basis.
#communicationsagency #communicationsmajor #pragencylife #pragency #raleighpr
This Friday, Clairemont’s Dana Phelps, @blah2voi This Friday, Clairemont’s Dana Phelps, @blah2voila , will be speaking at the 2022 @nc_prsa Strategic Communication & MarCom Conference! Phelps is a repeat presenter at this annual conference, and this year she is leading a session called Growing from Communication Technician to Strategic Counselor during which she will share three of her coined concepts: knowcasting, morecasting and collabolighthing. Visit our blog for the link to register for the conference!
@clairemontcommunications and @yellowdogcreative g @clairemontcommunications and @yellowdogcreative go together like the bacon and eggs! And speaking of bacon and eggs, have you been to @therainbowluncheonette yet? YUM!
Later this year, Clairemont client @wendellfallsnc Later this year, Clairemont client @wendellfallsnc, a master-planned community just 15 miles from downtown Raleigh, will welcome @parksideraleigh, a Raleigh-favorite restaurant known for its fresh, made-from-scratch dishes, to the community!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Parkside.
“What exactly does a PR Agency do?” Because we “What exactly does a PR Agency do?” Because we get this question often, we have a series on our blog where we dive into our recent projects to give you a look at what a PR Agency really does.
 
For example, a statewide resource for small businesses recently hired Clairemont to devise an executive visibility campaign to help position the organization and its director as the leading small business resource in North Carolina.
 
Head to our blog to read what exactly an executive visibility campaign entails and to learn more about our services!
So you say it’s National Coffee Day? We say let So you say it’s National Coffee Day? We say let us tell you about our new favorite @drink321coffee ! If you are in Raleigh, go see Paul, the other Paul, Emma  or whichever smiling faces are working today. We LOVE this place and the coffee! ❤️❤️❤️
Our client @wendellfallsnc, one of the largest mas Our client @wendellfallsnc, one of the largest master-planned communities in the Triangle, closed on its first age-eligible rental community plan, Arden at Wendell Falls, that will offer 140 open-concept units and exclusive onsite amenities!
 
Visit our blog to see the @trianglebizjrnl coverage and read the full feature in the TBJ to learn more about Arden at Wendell Falls.
Staying in Raleigh this Labor Day weekend? Stop by Staying in Raleigh this Labor Day weekend? Stop by client @vitaviteraleigh for good snacks and great wine!🍷 Both locations are open normal hours Friday-Sunday and closed on Monday.
You never know who might be hanging out at The Cla You never know who might be hanging out at The Clairemont House. Thanks to @yellowdogcreative for helping save this buddy. Notice that we speak lizard. Or skink. Or gecko or whatever he is. Or maybe it’s the extra caffeine before our client presentation.
Yep, our town is pretty cool. #raleigh Yep, our town is pretty cool. #raleigh
Who wants to have a Friday afternoon porch meeting Who wants to have a Friday afternoon porch meeting?
Congrats to our new neighbor on Bloodworth Street Congrats to our new neighbor on Bloodworth Street South @raleighwineshop ! @blah2voila was there today representing Clairemont at the grand opening festivities and enjoying the @grandchamphospitality sandwich pop up. Yum! 🍷🥪
It’s National Volunteer Month, and volunteers ar It’s National Volunteer Month, and volunteers are needed more than ever! Many organizations with scarce resources rely on volunteers and would not exist without them. Visit our recent blog post to read about the organizations Clairemont has supported and how you can make a difference in your community!
Authenticity is trending, and research shows that Authenticity is trending, and research shows that consumers are 2.4 times more likely to view user-generated content as authentic. Read our recent blog post to learn about UGC, how it can benefit your brand and how to use it in your marketing strategy.
From social values to behavior patterns, COVID-19 From social values to behavior patterns, COVID-19 has left an impact on every sector of life, including marketing. Read our blog on marketing in a post-COVID world to learn how things have changed and how that should impact your business strategy.
We are so excited to share that Clairemont earned We are so excited to share that Clairemont earned eight awards, five gold🥇and three silver🥈, at this year's Sir Walter Raleigh Awards hosted by the Raleigh Public Relations Society!🎉 We are beyond grateful to work with so many amazing partners, clients and industry friends!
Follow on Instagram
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
Proudly powered by WordPress | Theme: realy-store by inverstheme.
Cleantalk Pixel